Our Commitment to Privacy
Wardrobe Project values its customers and respects their privacy. We collect
customer information in an effort to improve your shopping experience and to
communicate with you about our products, services, contests and promotions.
We do not sell or rent your personal information to third parties. As described
in this policy, we do, however, share your information with our affiliates and
under certain circumstances, with third parties that provide services on our
behalf or with whom we have partnered to offer a particular product or service.
This policy describes the personal information we collect about you, why we
collect it, how we use it and when we share it with third parties. Our policy
also describes the choices you can make about how we collect and use your information.
If you have any questions about our privacy policy, you can always contact Wardrobe
Project customer service through our Contact
Us form.
If our information practices change in the future, we will post an updated policy
on our website. You may exercise your choices about how we collect and use your
information at any time.
Privacy Policy FAQ's
- What kind of information does Wardrobe Project collect?
- How does Wardrobe Project use my information?
- Does Wardrobe Project share my information with third parties?
- How do I access my information? How do I change or delete my information?
- How do I exercise my choices about receiving promotional communications?
- How
does Wardrobe Project protect kids' privacy?
What kind of information does Wardrobe Project collect?
We collect information, such as name, e-mail and postal addresses, phone and
credit card numbers from you when you visit our website, or place an order online,
or save your info with us online, or participate in a contest, promotion or
survey. We maintain a record of your product interests and the purchases you
make online, and may also acquire information about you from our joint marketing
partners, from unrelated third parties and from our affiliates .
How does Wardrobe Project use my information?
When you place an order or make a purchase from Wardrobe Project, we use your
personal information to process your order, send you e-mails to confirm your
order or to contact your e-mail if we have other questions regarding your order
or purchase.
When you place an
order, make a purchase or save your information online, we will use your e-mail
and postal address to send you information about our products, services, contests,
and promotions and to help us learn more about your shopping preferences. If
you participate in a contest or promotion (online), we may use your personal
information to send you e-mails, regarding our products, services, contests
and promotions. From time to time, we may use this information to contact you
via e-mail to learn more about your shopping preferences. You always have the
choice not to receive marketing information.
In addition, we may use information about your product interests and purchases
from us and our affiliates. We may contact you via e-mail to conduct market
research and learn more about how we can improve our product offerings.
To serve you better, we may combine information you give us and information
about your product interest and purchases with information from third parties,
including demographic information and information that is publicly available.
We may also combine this information with information from our affiliates. We
use that combined information to enhance and personalize your shopping experience
with us, and to communicate with you in accordance with this policy.
Does Wardrobe Project share my information with third parties?
If you shop at one of our affiliates, we share information about you with that
affiliate, so that it can communicate with you by e-mail about their products,
services, contests and promotions that may be of interest to you. Each of our
affiliates has a privacy policy that is consistent with our own.
We also contract with service providers to maintain and manage our customer
information, to fulfill promotions and to communicate with our customers. We
do not authorize any of these service providers to make any other use of your
information.
When we offer contests and promotions, with or without a marketing partner,
you may be required to provide certain personal information in order to participate.
In these cases, we will give you the choice not to receive e-mail messages or
other communications from us regarding our products, services, contests, and
promotions. In this case, however, Wardrobe Project may still need to contact
you, for example, to notify winners and to fulfill promotional obligations.
In the unlikely event of a sale of some or all of our business, Wardrobe Project
will disclose your personal information to a purchaser that agrees to abide
by the terms and conditions of this privacy policy.
Wardrobe Project reserves the right to disclose information about you as required
by law, in response to legal process and law enforcement requests, and as necessary
to protect the property, interests and rights of Wardrobe Project, its affiliates,
and others.
How do I access my information? How do I change or delete
my information?
You can review, change or delete certain personal information related to your
use of our online sites (e.g., name and contact information). To access your
information online, simply click "Your Account" at the bottom of any
page, sign in when prompted to do so, and you'll be able to edit your personal
information, or you may click here to e-mail Wardrobe Project customer service.
Please be sure to include your e-mail address, full name and password. Please
note that any requests to update your personal information may take up to ten
days for your e-mail request.
How do I exercise my choices about receiving promotional
communications?
We want to communicate with you only if you want to hear from us. If you prefer
not to receive promotional information from us or our affiliated brands, or
if you do not want us to use your information to enhance your shopping experience,
please let us know by email us at Wardrobe Project Customer Services. Please
be sure to include your full name and the e-mail address you used when you registered
with or made a purchase from us. If you'd like to remove yourself from receiving
any promotional e-mails, please login to your account and make changes in your
account preferences.
Please also note that when you purchase from us, we will continue to confirm
your order by e-mail. In addition, we may also need to contact you via phone,
e-mail or postal mail with other questions regarding your order.
How does Wardrobe Project protect kids' privacy?
Wardrobe Project is concerned about the safety of children when they use the
Internet and will never knowingly request personally identifiable information
from anyone under the age of 13.
